945ph Privacy Policy – How We Protect Your Data

1 Overview

945ph operates as an online gaming and sports betting platform serving players in the Philippines. As part of operating this service, we collect and process personal data from registered players and, in limited cases, from visitors to our website.

This Privacy Policy describes our practices in plain terms so you can make informed decisions about using 945ph. It covers what information we collect, why we collect it, how long we keep it, who we share it with, and what your rights are as a data subject.

By creating an account or using the 945ph platform, you acknowledge that you have read and understood this Privacy Policy. This policy should be read together with our Terms and Conditions and Responsible Gaming Policy.

2 Data We Collect

We collect personal data through different points of interaction with our platform. The categories of data we may hold include:

Account Registration Data

• Full legal name, date of birth, and nationality
• Email address and mobile phone number
• Residential address (province, city, barangay)
• Username and encrypted account credentials

Identity Verification (KYC) Data

• Government-issued ID (e.g. , Philippine passport, SSS ID, PhilSys National ID, driver's license)
• Selfie or photo verification where required
• Proof of payment method in your registered name

Transaction and Gaming Data

• Deposit and withdrawal history in Philippine Peso (PHP)
• Betting activity, game history, and account balance records
• Payment method details (bank account name, e-wallet reference — not full card numbers)

Technical and Device Data

• IP address and approximate location at the time of login
• Device type, operating system, and browser information
• Session timestamps and platform interaction logs

Communications Data

• Support tickets, live chat transcripts, and email correspondence with our team
• Survey responses or feedback you choose to submit

3 How We Use Your Data

The personal data we collect is used strictly for the following purposes:

We do not use your data for automated decision-making that produces significant legal effects without human oversight. Where automated processes flag an account for review — such as unusual login activity or suspected fraud — a member of our team reviews the case before any action is taken.

4 Legal Basis for Processing

945ph processes your personal data on the following legal grounds:

• Contractual necessity — processing required to create and maintain your account, process transactions, and deliver platform services you have signed up for.
• Legal obligation — identity verification, anti-money laundering checks, and record-keeping obligations that we are required to fulfil.
• Legitimate interests — fraud prevention, platform security, abuse detection, and improving our services, where these interests are not overridden by your rights.
• Consent — sending you promotional communications or using optional cookies. You may withdraw consent at any time without affecting your ability to use the platform.

5 Sharing Your Data

945ph does not sell or rent your personal data. We may share data with the following categories of third parties only where necessary and under strict confidentiality obligations:

• Payment processors and e-wallet providers — to facilitate deposits and withdrawals in Philippine Peso. Shared data is limited to what is required to complete the transaction.
• Identity verification service providers — to assist with KYC checks. These providers process your documents on our behalf and are bound by data processing agreements.
• Customer support tools — platforms that help us manage support tickets and communications. These tools access only the data needed to resolve your query.
• Analytics and platform monitoring tools — using aggregated or anonymised data to understand how the platform is used and where it can be improved.
• Law enforcement or regulatory authorities — where we are legally required to disclose data in response to a valid legal request or to prevent serious harm.

All third-party service providers used by 945ph are required to handle your data in a manner consistent with this Privacy Policy and applicable data protection laws.

6 Cookies and Tracking Technologies

945ph uses cookies and similar technologies to keep you logged in, remember your preferences, and understand how players navigate the platform. The types of cookies we use include:

Essential Cookies

These are required for the platform to function. They manage your login session, security tokens, and OTP verification flows. You cannot opt out of essential cookies while using 945ph.

Analytics Cookies

We use anonymised analytics to understand which parts of the platform see the most activity and how we can improve the experience. No personally identifiable information is included in analytics reports.

Preference Cookies

These remember settings like your preferred language or display options so you do not have to re-enter them on each visit.

Marketing Cookies

Only used with your consent. If you opt in to marketing communications, we may use cookies to understand which promotions are relevant to you. You can withdraw this consent through your account settings.

7 Data Retention

We retain your personal data for as long as your account is active and for a period thereafter as required by applicable laws and our operational needs. General retention guidelines include:

• Account and KYC records are retained for a minimum period after account closure to comply with legal obligations related to financial record-keeping and anti-money laundering requirements.
• Transaction records in PHP are retained in line with standard financial record-keeping periods.
• Support communications are retained for a reasonable period to allow for dispute resolution and quality improvement.
• Marketing data is deleted promptly when you withdraw consent or unsubscribe.

When data is no longer required, it is securely deleted or anonymised so it can no longer be linked to your identity.

8 Security Measures

945ph applies multiple layers of security to protect your personal data from unauthorised access, disclosure, or misuse:

• All connections to 945ph are protected by SSL/TLS encryption, ensuring data in transit cannot be intercepted.
• Passwords are stored using strong one-way hashing algorithms — we cannot read your password, and neither can anyone else who accesses our systems.
• OTP (one-time password) verification is used for account login and sensitive account changes, adding a second layer of identity confirmation.
• Access to player data within our organisation is restricted on a need-to-know basis. Staff with access to personal data are subject to confidentiality obligations.
• We conduct regular reviews of our security practices and update our controls as threats evolve.

9 Your Rights

As a player and data subject, you have the following rights regarding your personal information held by 945ph:

• Right to access — request a copy of the personal data we hold about you.
• Right to correction — ask us to correct inaccurate or incomplete information in your account.
• Right to deletion — request that we delete your personal data, subject to legal retention requirements that may prevent full deletion in some cases.
• Right to restrict processing — ask us to limit how we use your data while a dispute or review is ongoing.
• Right to withdraw consent — where processing is based on consent (such as marketing communications), you can withdraw it at any time without penalty.
• Right to data portability — in applicable cases, request your data in a structured, commonly used format.

To exercise any of these rights, contact our support team at [email protected]. We will respond within a reasonable timeframe. Some requests may require identity verification before we can process them.

10 Minors

945ph is strictly for players aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If we discover that a minor has created an account or provided personal data through our platform, we will close the account and delete the associated data promptly.

If you believe a minor has accessed 945ph using your account or created their own account, please contact us immediately at [email protected] so we can investigate and take appropriate action.

Parents and guardians in the Philippines are encouraged to use device-level parental controls and to keep gaming account credentials private to prevent underage access. For more information on setting limits and managing access, visit our Responsible Gaming page.

11 Changes to This Policy

945ph may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable regulations. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players by email or through an in-platform notice.

We encourage you to review this page periodically. Continued use of 945ph after any update takes effect constitutes your acknowledgment of the revised policy. If you do not agree with changes to this policy, you may request account closure as described in our Terms and Conditions.

12 Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, you can reach our team by email at [email protected]. We are available around the clock and aim to respond to all privacy-related enquiries promptly.

For questions about your account, deposits, withdrawals, or general platform use, you may also visit our FAQ page, which covers the most common topics raised by players across the Philippines.